Frequently Asked Questions

What is your shipment schedule?

All orders placed by 1PM Central Time will ship the same day (M-F). Weekend orders will ship the following Monday. All orders ship by UPS ground. We cannot deliver to a Post Office Box address. On major holidays no orders will ship until the next workday.

How much do you charge for shipping?

Shipping costs can be seen in your shopping cart before you complete your order. Just put in your city, state and zip code to see your shipping options.

Why don't you offer free shipping?

Free shipping implies that the customer does not pay for this. The vendor does. Yet, in order to offer free shipping on products that have weight (not digital or small items) the way a vendor pays for shipping is to raise their price.

At we like to be transparent in what we do. When comparing our prices against competition it is important to compare the GRAND TOTAL of your order against the order total from another site. In many cases, you will find that we are cheaper. You can see your shipping cost in your shopping cart. Simply put in your city, state and zipcode and it will show you your options.

To lower your shipping costs, you simply need to add a few pounds to your order. We can ship up to 32 lbs in one box. Buying a pound of product and shipping it to you is not cost effective. But purchasing 10lbs instead of 5lbs can be.

Can I change my order after it has been placed?

No, unfortunately we are unable to do so. Our high package volume makes it difficult to locate your package once given to the production floor for fulfillment. Orders will be filled based on what you placed in your shopping cart. 

Hope this helps!